Penny McCarroll - 519.591.HOUSE [4687]
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Communication, Trust, & Lasting Relationships...
My Real Estate business was built on life-long relationships with my clients and their families & friends. I guided them through both the selling and buying process with professionalism, knowledge & experience, understanding & exceptional personalized service. It is my fundamental core values of integrity, respect and strong family beliefs which fully support my customers in one of life's major financial & emotional decision. My clients become my advocates and send me their friends and I wouldn't want it any other way in this business.
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Penny McCarroll made both the selling of my home and purchasing of a new home an enjoyable experience from start to finish. Her knowledge and expertise far exceeded my expectations, she made a stressful experience one that instead I enjoyed. I am excited for my new home and could not have done this without Penny's trusted advice, calmness, and overall helpfulness along the way. I am grateful and thankful that I enlisted Penny's help!
Hanneke ~ Waterloo
I wouldn't of considered working with anyone else on this sale. I want to thank you for all the hard work, great insight, and dedication to helping me sell my home. It was an awesome experience and I will for sure be getting a hold of you when I am looking for my next new home.
Matt ~ Waterloo
"Penny came highly recommended by a colleague. After spending time with her to find the ideal home, I know why. Her knowledge of the K/W market, her patient no-pressure approach, nearly 7x24 responsiveness, ability to plan multiple viewings on short notice, and skill at explaining and navigating the process and paperwork is impressive. Buying/selling a home can be stressful. Penny's tireless, cheerful attitude helped make the experience as smooth and stress-free as possible. I would definitely use her services in the future and recommend her to my friends. Thanks Penny!"
Albert ~ Kitchener
"We were exceptionally pleased to work with Penny McCarroll. She was patient as we looked for a condo over quite a long time. She was thorough, efficient, and full of good advice when we sold our house."
Helen & Frank ~ Waterloo
"A wonderful person to work with, someone who genuinely cares for her client and their needs. Who takes time to explain all the different aspects of each property, good and bad. Who is available to answer questions by phone, in person or email."
Amanda & Bill ~ Fergus
"Attention to detail, accessibility, and a proactive approach to the sales process have demonstrated time and time again Don and Penny's commitment to expediting our business. 2 of the three homes we've sold have taken less than three days to sell. Professional service before, during and after the sale has kept us coming back. I recommend these professionals without reservation."
Vicki & Frank ~ Waterloo
"First off, we wanted to thank you for everything that you did for us throughout the house hunting and offer/closing process for our new house on *******. We really enjoyed getting to know you (Penny) and Don and appreciate so much all of the guidance you provided. Moving to a new city is overwhelming at the best of times and your expertise made the process seem effortless in a lot of ways. Although we haven’t moved in yet, we are very excited about our new house. We are very confident that it will be a great home for our family for the next few years and will hopefully prove to be a good investment as well when we move in the not so distance future. We very much look forward to working with you again at that time, and have proudly bragged about your services to everyone we have discussed our move with!"
Sonya & Scott ~ Toronto
"She was extremely knowledgeable and professional. I've used Penny before to buy and sell another home and would use her again in the future! She's extremely personable and a pleasure to work with!"
Kim ~ Baden
"The sale of my home came at a very difficult time as it was due to separation. Penny and Don were very careful to read the situation and react appropriately. They did everything they could to get the house sold quickly and with as little hassle as possible. Purchasing my new home on my own was a great experience with Penny. She provided me with all possible choices. I was extremely grateful to work with such professional, compassionate people."
Lisa ~ Waterloo
"Penny McCarroll exceeded my expectations of a realtor and her prompt, knowledgeable and very thorough actions enabled us to get the house that we wanted."
Judy ~ Fergus
"Penny and Don are very knowledgeable and took a lot of the stress out of buying our first home. They encouraged us to explore different opportunities but were great about listening to what we wanted and needed. We went to see a lot of houses but they were just as patient and cheerful with the last as they were with the first."
Megan & Steve ~ Waterloo
“On behalf of John and Catherine and for myself, I wanted to express my thanks to you both for your energy, diligence and professionalism in attending to all the matters that you did for the mutual benefit of all parties. It was outstanding and I regret to say, uncommon. For any KW listing I would have no hesitation in recommending both of you to clients of ours. Many thanks for all you did for us.”
Deryk S. ~ Buyer’s Lawyer
"Don and Penny were fantastic! I bought my first home through them and they were really great at walking me through the process, giving me lots of material to read and understand, and really helped to make sure we were looking for the right things in a home. The fact that they were able to cover for each other when one might be unavailable or busy was a huge help!! I definitely recommend them!"
Kyle ~ Waterloo
"Penny and Don were wonderful in this home buying experience! Being a first time home buyer, I was nervous about such a big expense, as well as finding a place that met all my requirements. Penny would always send me houses that fit my needs, not just looking at the listing, but also being inside the home and checking it out before I had a chance to go and see it. Penny's motto was that you're not buying a home but a neighbourhood, and that also helped me weed out houses that didn't meet Penny's and Don's criteria. I learned so many things about homes and what to look for from Penny and Don, and I truly appreciate their patience and diligence."
Harshanee ~ Waterloo
"As repeat customers, we continue to appreciate Penny and Don's attention to detail and find comfort in knowing things will be done right and on time. We've both bought and sold homes with them and have been delighted with the results. Knowledgeable and market 'savvy', we've found the McCarroll’s easy to work with and professional in all they do. You'll enjoy the process as well as the results."
Vicki & Frank ~ Waterloo
"Don was extremely knowledgeable and offered advice but not pressure. He came armed with more market information on neighbourhood house sales than any realtor we’ve used before. I think what impressed me most was the time he spent with us, tireless devoting his Sundays to open houses until our house was sold. We've bought and sold a number of times, but we've never had a real estate agent who devoted so much time and effort into the sale of our home. We were extremely pleased with the level of service we received." Name withheld ~ Kitchener
“We highly recommend Penny to anyone looking to buy or sell a home. As buyers, she listened to what we wanted, she knew the market, and she found our dream home for us. As sellers, through her dedication, knowledge and drive, she was able to sell our property quicker than the market average in this challenging environment. Our most sincere thanks go to Penny.”
Shelley & Al ~ Waterloo
"Both Peter and I were extremely satisfied with the level of professionalism, insight and patience you (Penny) took in making our move such a success. It was wonderful working with you. The level of care you took in making the transaction happen so quickly with mutually satisfied results proves that we made the right decision in having you represent the sale of our home. I think we did extremely well in that our home sold so quickly with the price we wanted… We thank you again for making that possible!"
Todd H. ~ Toronto
“I have been involved in many house sales where we have used Penny as our listing agent. I have been completely satisfied with Penny’s efforts, professionalism and overall ability to complete the transactions on our behalf. Penny provided all the necessary information needed during the process and kept us informed throughout. I have and will continue to recommend Penny to anyone”!
Scott Schaefer, CA CIRP ~ Hoyes, Michalos & Associates Inc.
“Outstanding Service ...we were amazed at Penny's knowledge of the local housing situation, her abilities to quickly determine her clients' needs, to overcome difficulties and to seek out suitable alternatives, all within a very short timeframe. Over a two-day period she worked very effectively and constantly exuded confidence in achieving our goals. We have dealt with several good real estate agents in the past and Penny ranks with those at the top.”
David & Ann ~ Ottawa
"Penny made the process easy for my husband and I when we bought our first home. It can be very scary entering into the market, but she made us feel comfortable and was available for any questions we had (and trust me, we had a lot!). Penny really takes the time to get to know what you are looking for and directs you to the right property. We highly recommend Penny to anyone looking for an agent who is professional and provides high quality service."
Amber & Brad ~ Kitchener
"Penny is the best Real Estate agent I have worked with. She sold my home and helped us to purchase another. It took a while to sell my home, located outside of KW, as we had used another agent for the sale and after 90 days nothing had happened so we asked Penny if she would list our home. She didn't hesitate and listed the home for the same price as it was in the previous listing and sold it within 2 weeks! In between everything we tried to buy a few houses and Penny had great patience through the whole process. She knew her stuff and gave great advice; we were lucky to find her. I will use her expertise again the next time I sell and will recommend Penny to anyone who needs "The Best in Real Estate!”
Susan & Bryan ~ Kitchener
“If I find myself in the market to buy or sell again, I would not hesitate to use Penny! She did a fabulous job of marketing my home. She keeps her cool under stressful situations and is always courteous and respectful. Her in depth knowledge of real estate and the regional market is certainly an asset. I highly recommend her!”
Kim ~ Waterloo
Hanneke ~ Waterloo
I wouldn't of considered working with anyone else on this sale. I want to thank you for all the hard work, great insight, and dedication to helping me sell my home. It was an awesome experience and I will for sure be getting a hold of you when I am looking for my next new home.
Matt ~ Waterloo
"Penny came highly recommended by a colleague. After spending time with her to find the ideal home, I know why. Her knowledge of the K/W market, her patient no-pressure approach, nearly 7x24 responsiveness, ability to plan multiple viewings on short notice, and skill at explaining and navigating the process and paperwork is impressive. Buying/selling a home can be stressful. Penny's tireless, cheerful attitude helped make the experience as smooth and stress-free as possible. I would definitely use her services in the future and recommend her to my friends. Thanks Penny!"
Albert ~ Kitchener
"We were exceptionally pleased to work with Penny McCarroll. She was patient as we looked for a condo over quite a long time. She was thorough, efficient, and full of good advice when we sold our house."
Helen & Frank ~ Waterloo
"A wonderful person to work with, someone who genuinely cares for her client and their needs. Who takes time to explain all the different aspects of each property, good and bad. Who is available to answer questions by phone, in person or email."
Amanda & Bill ~ Fergus
"Attention to detail, accessibility, and a proactive approach to the sales process have demonstrated time and time again Don and Penny's commitment to expediting our business. 2 of the three homes we've sold have taken less than three days to sell. Professional service before, during and after the sale has kept us coming back. I recommend these professionals without reservation."
Vicki & Frank ~ Waterloo
"First off, we wanted to thank you for everything that you did for us throughout the house hunting and offer/closing process for our new house on *******. We really enjoyed getting to know you (Penny) and Don and appreciate so much all of the guidance you provided. Moving to a new city is overwhelming at the best of times and your expertise made the process seem effortless in a lot of ways. Although we haven’t moved in yet, we are very excited about our new house. We are very confident that it will be a great home for our family for the next few years and will hopefully prove to be a good investment as well when we move in the not so distance future. We very much look forward to working with you again at that time, and have proudly bragged about your services to everyone we have discussed our move with!"
Sonya & Scott ~ Toronto
"She was extremely knowledgeable and professional. I've used Penny before to buy and sell another home and would use her again in the future! She's extremely personable and a pleasure to work with!"
Kim ~ Baden
"The sale of my home came at a very difficult time as it was due to separation. Penny and Don were very careful to read the situation and react appropriately. They did everything they could to get the house sold quickly and with as little hassle as possible. Purchasing my new home on my own was a great experience with Penny. She provided me with all possible choices. I was extremely grateful to work with such professional, compassionate people."
Lisa ~ Waterloo
"Penny McCarroll exceeded my expectations of a realtor and her prompt, knowledgeable and very thorough actions enabled us to get the house that we wanted."
Judy ~ Fergus
"Penny and Don are very knowledgeable and took a lot of the stress out of buying our first home. They encouraged us to explore different opportunities but were great about listening to what we wanted and needed. We went to see a lot of houses but they were just as patient and cheerful with the last as they were with the first."
Megan & Steve ~ Waterloo
“On behalf of John and Catherine and for myself, I wanted to express my thanks to you both for your energy, diligence and professionalism in attending to all the matters that you did for the mutual benefit of all parties. It was outstanding and I regret to say, uncommon. For any KW listing I would have no hesitation in recommending both of you to clients of ours. Many thanks for all you did for us.”
Deryk S. ~ Buyer’s Lawyer
"Don and Penny were fantastic! I bought my first home through them and they were really great at walking me through the process, giving me lots of material to read and understand, and really helped to make sure we were looking for the right things in a home. The fact that they were able to cover for each other when one might be unavailable or busy was a huge help!! I definitely recommend them!"
Kyle ~ Waterloo
"Penny and Don were wonderful in this home buying experience! Being a first time home buyer, I was nervous about such a big expense, as well as finding a place that met all my requirements. Penny would always send me houses that fit my needs, not just looking at the listing, but also being inside the home and checking it out before I had a chance to go and see it. Penny's motto was that you're not buying a home but a neighbourhood, and that also helped me weed out houses that didn't meet Penny's and Don's criteria. I learned so many things about homes and what to look for from Penny and Don, and I truly appreciate their patience and diligence."
Harshanee ~ Waterloo
"As repeat customers, we continue to appreciate Penny and Don's attention to detail and find comfort in knowing things will be done right and on time. We've both bought and sold homes with them and have been delighted with the results. Knowledgeable and market 'savvy', we've found the McCarroll’s easy to work with and professional in all they do. You'll enjoy the process as well as the results."
Vicki & Frank ~ Waterloo
"Don was extremely knowledgeable and offered advice but not pressure. He came armed with more market information on neighbourhood house sales than any realtor we’ve used before. I think what impressed me most was the time he spent with us, tireless devoting his Sundays to open houses until our house was sold. We've bought and sold a number of times, but we've never had a real estate agent who devoted so much time and effort into the sale of our home. We were extremely pleased with the level of service we received." Name withheld ~ Kitchener
“We highly recommend Penny to anyone looking to buy or sell a home. As buyers, she listened to what we wanted, she knew the market, and she found our dream home for us. As sellers, through her dedication, knowledge and drive, she was able to sell our property quicker than the market average in this challenging environment. Our most sincere thanks go to Penny.”
Shelley & Al ~ Waterloo
"Both Peter and I were extremely satisfied with the level of professionalism, insight and patience you (Penny) took in making our move such a success. It was wonderful working with you. The level of care you took in making the transaction happen so quickly with mutually satisfied results proves that we made the right decision in having you represent the sale of our home. I think we did extremely well in that our home sold so quickly with the price we wanted… We thank you again for making that possible!"
Todd H. ~ Toronto
“I have been involved in many house sales where we have used Penny as our listing agent. I have been completely satisfied with Penny’s efforts, professionalism and overall ability to complete the transactions on our behalf. Penny provided all the necessary information needed during the process and kept us informed throughout. I have and will continue to recommend Penny to anyone”!
Scott Schaefer, CA CIRP ~ Hoyes, Michalos & Associates Inc.
“Outstanding Service ...we were amazed at Penny's knowledge of the local housing situation, her abilities to quickly determine her clients' needs, to overcome difficulties and to seek out suitable alternatives, all within a very short timeframe. Over a two-day period she worked very effectively and constantly exuded confidence in achieving our goals. We have dealt with several good real estate agents in the past and Penny ranks with those at the top.”
David & Ann ~ Ottawa
"Penny made the process easy for my husband and I when we bought our first home. It can be very scary entering into the market, but she made us feel comfortable and was available for any questions we had (and trust me, we had a lot!). Penny really takes the time to get to know what you are looking for and directs you to the right property. We highly recommend Penny to anyone looking for an agent who is professional and provides high quality service."
Amber & Brad ~ Kitchener
"Penny is the best Real Estate agent I have worked with. She sold my home and helped us to purchase another. It took a while to sell my home, located outside of KW, as we had used another agent for the sale and after 90 days nothing had happened so we asked Penny if she would list our home. She didn't hesitate and listed the home for the same price as it was in the previous listing and sold it within 2 weeks! In between everything we tried to buy a few houses and Penny had great patience through the whole process. She knew her stuff and gave great advice; we were lucky to find her. I will use her expertise again the next time I sell and will recommend Penny to anyone who needs "The Best in Real Estate!”
Susan & Bryan ~ Kitchener
“If I find myself in the market to buy or sell again, I would not hesitate to use Penny! She did a fabulous job of marketing my home. She keeps her cool under stressful situations and is always courteous and respectful. Her in depth knowledge of real estate and the regional market is certainly an asset. I highly recommend her!”
Kim ~ Waterloo
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